Returns & Exchanges

We want you to love your Atolea Jewelry, which is why we offer a 30-day return policy for a full refund or exchange on all unworn items. Simply ensure your pieces are in their original packaging to qualify for a seamless return experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the jewelry in its original Atolea pouch and gift box, ensuring the items are securely cushioned for transit.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.